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Low gearbox noise will become the future industry development trend
Author: LUKAMAN
Date: 2023-07-30
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The conveying system is the main peripheral equipment of the stereo warehouse, responsible for transporting goods to or extracting goods from the stacker crane. These machines require reducers. Therefore, the trend of industrial automation has brought new impetus to the development of the gearbox industry.
Higher requirements have been put forward for the quality and technical level of reducer products
In the context of increasingly diverse industry applications and demands, customers have put forward higher and higher requirements for the quality, stability, accuracy, and range of reducer products. The importance of the quality and technical level of reducer products is becoming increasingly evident.
In this context, reducer manufacturers will strengthen quality control, promote product development and upgrading, and continuously increase research and development investment and independent innovation. On the one hand, transmission manufacturers will increase research on core technologies such as gear tooth profile and gear throughput, strengthen product optimization design, and establish a basic theoretical system for product design. At the same time, we will strengthen our independent research and development of product upgrades, continue to narrow the gap with foreign enterprises in product materials, design level, quality control, accuracy, power density, reliability, and lifespan, and adapt to the changing needs of the market. On the other hand, introducing more advanced CNC equipment, automation, and intelligence can improve the machining accuracy of parts and components, in order to adapt to the trend of customers' increasing requirements for product quality.
Service level is becoming increasingly important in market competition.
The reducer industry has numerous participants and fierce competition. Improving service quality is an important way to enhance the competitiveness of enterprises. Due to the wide variety of types of reducers and their increasingly diverse usage scenarios, customers need to understand the models and parameters of different reducers in order to make the correct choice.
In this situation, if we can actively communicate with customers before sales and recommend suitable reducer models based on their working conditions, it will effectively improve customer satisfaction. If there are problems during the use of the gearbox, after-sales service personnel can quickly respond to customer feedback and provide effective solutions, which will improve the user experience and increase customer loyalty. Therefore, with the main goal of purchasing and customer experience, providing timely and effective pre-sales and after-sales services will enhance customers' confidence and satisfaction with the business, increase the stickiness between the enterprise and customers, and establish a good image. On the contrary, a poor customer service experience can lead to customer churn.